FREQUENTLY ASKED QUESTIONS
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Are our items authentic?
Sneakernerds is connected to the best network of trusted boutiques and individuals. Next to providing the best products, the most important is that all items are authentic. Sneakernerds delivers only the best variety of exclusive items. With years of study in detail by our own team of highly qualified authenticators.
Do we have a physical store?
Right now Sneakernerds is only an online platform that provides you the best goods. Opening a physical store has always been a idea!
What if I can't find my size?
This is where Sneakernerds shines the best, we provide a system where you can Request your item
We have an international network of sellers where we can always find you item. Please click the link and fill out the form!
Do we sell used items?
No! All our items on our website are brand new.
Where are we based?
Sneakernerds is based in Zoetermeer, The Netherlands.
Is there a return policy?
We definitely provide a return policy. Please check Return policy.
Do we ship internationally?
Yes we do, please check shipping policy for all information!
Which payment methods do you accept?
We always do our best to provide as many variations as possible to make your shopping process go smoothly. We currently support the following payment methods:
- iDEAL
- PayPal
- Creditcard
- Apple Pay
- SOFORT
It’s our priority to ensure you the best experiences, expect more options within the future!